we are offering two type of Customer service courses-

1- Funded Level 3 customer service course ( 24+ Loan Funding ).

This Level 3 Customer service course is  for Settled residents of UK , Like who have British citizenship, Indefinite leave to remain , Asylum seeker, and European national. The course length is six months and minimum you have to attended two hours class a week. At the end of the course you will get a customers service and administration certificate that will help you to prove your employability skills to your prospective employers and increase the chances of getting selected by your prospective employers.

For funding please contact us at 07954562841 or email us at info@ukedus.co.uk or  kamran@ukedus.co.uk.

2- Advance  one day Customer-Service course. 

Its a one day advance one day course for employers and individual who will pay for their course. Either you are looking for your managers to drive service standards or want to give to all staff a better awareness of  customer service requirements, this course can be highly effective  for your organization.

In our customer service course we aim to adopt a psychological approach to help creating lasting customer service  culture in the organisation rather then than just produce a ‘standards of service framework’.

We focus on custom made “customer service” course , these course might consist of:

  • Importance of customer service and its basic benefits
  • Staff and customer Perceptions differentials
  • Basic customer service requirements and customer expectations
  • Exceeding expectations and Meeting customer expectations
  • Resolving customer problems
  • Understanding different customer and their needs
  • customer service as Teamwork
  • Fun
  • Responsibilities to your business / Ethics

Every business is different  and has different requirements so feel free to contact us for an informal conversation on how our Customer Service workshops could benefit your organisation.

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